White papers April 14, 2025by Ziptone On this page you will find whitepapers that Ziptone's knowledge partners share with the market. You can also find the whitepapers at the company profiles of the knowledge partners. The editors of Ziptone are not responsible for the content. Whitepapers from Ziptone's knowledge partners Generic selectors Exact matches only Search in title Search in content Post Type Selectors Search in posts Search in pages June 30, 2026The impact of AI on the employeeIn this white paper, ContactWorx shows how the use of AI is driving changes in the content and complexity of customer contact work. April 30, 2026I have a data breach in my contact center, what now?How vulnerable is the contact center to data breaches? What can and should you do if you have indeed detected a data breach? April 29, 2026Why the use case determines who stays in control, not the technologyQuandaGo has compiled an informative factsheet: The 7 Levels of Hyperautomation. 4 February 2026Whitepaper: The indispensable 8th P of MarketingIn this white paper, you'll discover what the 8th P of marketing is and how you can start using it immediately and practically. July 13, 2025Market overview: European CCaaS solutionsThe market overview shows that there are sufficient alternatives available for the predominantly American supply of CCaaS solutions. April 14, 2025White paper: Job carvingJob carving allows you to divide existing functions across multiple employees in a smart way. This white paper provides practical handhats. March 31 2025White paper: The Cygnific way of workingAt Cygnific, we provide more than just customized customer service; we deliver a first-class experience that exceeds expectations. March 27 2025Whitepaper Working with Gen Z studentsIn the Working with Gen Z students whitepaper you will discover everything about the newest generation of students. March 27 2025Tipbook 50 tactical tips to get the most out of Gen ZIn this booklet you will find the 50 best tips to get the most out of Gen Z. March 27 2025The future is already here. Students are working.With this whitepaper, SUSA helps your organization get the most out of Gen Z. March 12 2025AiDA, the Artificial Intelligence-Digital Agent from QuandaGoIn this white paper, QuandaGo explains how AiDA can help companies meet today's customer expectations. March 12 2025Frost & Sullivan on automating the end-to-end customer journeyHow does automating the end-to-end customer journey help improve customer service? March 12 2025Implementing AI and Automation the Right WayHow can you implement AI and automation the right way and achieve real results in the contact center?