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Teleperformance re-enters the Belgian market

by Erik Bouwer

Teleperformance re-enters the Belgian market

by Erik Bouwer

by Erik Bouwer
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Teleperformance will open a branch early next year Post X in Antwerp. A new company has been set up for this purpose, Teleperformance Belgium BV. with Norbert van Liemt, Christian Pijnenborg and Ioannis Tourkomanis as directors. The company wants to have XNUMX workplaces operational in a period of three to five years. That message DVO.

extra timeCEO Norbert van Liemt aspires to grow to market leadership in Belgium in the long term. For this, he counts on the company's technological lead and the strong attention to the well-being of the employees, according to DVO.

This attention to the work/life balance is translated into three models of collaboration. For example, employees can opt for 100% home working, 100% work from a physical location or a hybrid solution. The employees of Teleperformance will therefore work on the Flemish market from their home environment or from the location in Antwerp. The Walloon market will be served from Antwerp, home working environment or nearshore environments in, for example, North Africa.

Response to Alleged Malpractice Yource

Van Liemt also speaks out at DVO about the alleged malpractice in the context of the contact tracing contract awarded by the Flemish government in the fight against the Covid-19 virus. “For a party like Teleperformance, which wants to raise the image of the sector to a higher level, such abuse of trust is deadly for the perception of the sector”.

DVO states that it Belgian corona lines consortium meanwhile "has closed ranks, after the disappearance of the rogue co-player, to divide the cake internally."

Teleperformance, which is active in 380.000 countries with 84 employees, has already had a branch in Belgium, namely in the period between 1986 and 2013. The company withdrew because its activities could no longer be justified economically. TP has continued to serve the Flemish market from Maastricht and the French-speaking market from Morocco.

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