September 30 2026by Erik Bouwer TP CEO Bastiaan Groeneveld on growth, contraction, AI, and sourcing of customer contact
June 15, 2026by Erik Bouwer Real-time translation will cause major, visible shifts in customer contact sourcing.
November 18 2025by Erik Bouwer Debunking AI: What's the added value of AI in customer contact? Coach House Conversation #6
June 16, 2025by Erik Bouwer As far as TP is concerned, real-time speech translation falls into the category of 'AI that works'
September 16 2024by Erik Bouwer Employers' association wants to channel wage development in Surinamese customer contact market
