Salesforce and Anthropic announce Claudeforce as a comprehensive strategic partnership that combines Claude's reasoning power with the data, workflows, business logic, actions, and governance of the Salesforce platform.

 

The Claudeforce collaboration starts with Salesforce in Claude, a plugin with 37 pre-built sales skills that enable salespeople and agents to reason about live revenue context, automate pipeline updates, and perform controlled actions directly from Claude. This brings the power of Salesforce directly to where salespeople work.

Through the collaboration, data, workflows, business logic, actions, and governance are securely accessible to enable agentic experiences. The companies plan to introduce more integrations between Claude, Salesforce, and Slack, with each company expanding the use of the other's technology.

Salesforce in Claude marks a new era of enterprise AI, according to Salesforce in the press release. For decades, users of enterprise software had to manually navigate static user interfaces to get their work done. Now that agents have direct access to data, workflows, and rules, software is a system that powers every interface.

“We are bringing together the world’s number 1 AI and the number 1 CRM, the best of both worlds. Today we are launching Claudeforce (…). Here, the UI is the AI, enabling you to dynamically build custom applications and answer every business question. Probabilistic intelligence alone does not run a business, and deterministic systems do not reason. By merging Claude’s extraordinary reasoning power with the familiar data, workflows, and governance on which every enterprise runs, we deliver a dynamic interface that thinks, reasons, and acts. This is how every business will operate,” said Marc Benioff, Chair & CEO of Salesforce.

The Claudeforce collaboration starts with Salesforce in Claude, a plugin that understands and acts upon the entire revenue cycle of salespeople. This provides salespeople with an AI CRO, featuring 37 pre-built sales skills, including meeting prep, deal health review, and pipeline review.

These skills were built by Salesforce and Anthropic and specifically designed to leverage the reasoning power, agentic tool use, and generative UI of Claude. They are not generic CRM prompts built around an API, but capabilities that extend what Claude can do. This includes an onboarding experience that reads a salesperson's enterprise context (Salesforce, Slack, and any connector in Claude) to set up a custom dashboard with accounts, pipeline, and live data in interactive views generated by Claude.

Claude within Salesforce combines multi-step reasoning and the execution of complex tasks with Anthropic's rigorous approach to safety and interpretability. Claude is available in Agentforce: as a reasoning model for the Atlas Reasoning Engine, as a default model for Agentforce Vibes and Agentforce Coworker, and available in Agent Builder.

In addition, Claude is directly embedded in Slack, the central work environment where teams already operate, allowing Salesforce to bridge the gap between team dialogue and autonomous enterprise action.

Salesforce in Claude is now available to selected pilot customers and is expected to enter open beta in September 2026. Additional pre-built skills will be launched starting in late 2026.

(Sales force)

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