Norbert van Liemt is stepping down as CEO of TP Benelux, Suriname, and Nordics of his own accord. TP confirmed this after internal messages regarding his intended departure were leaked earlier.

 

Van Liemt has announced internally that he is stepping down as of June 1, according to TP spokesperson Koen Spruijt. No specific reason has been given.

According to TP, the existing management team is temporarily taking over, with the COO Milica Ivanovic manages the Nordics and COO Mark ten Oever the Benelux and Suriname, in collaboration with the rest of the management team.

Van Liemt's successor will be appointed by the TP Group.

Norbert van Liemt He has been in the customer contact field for over 30 years, the majority of which he spent working as CEO of TP in the Netherlands. He began his career in the early 1990s through an internship at AdSellers in Haarlem, after which he joined sister company W&S Marktinformatie. Together with a business partner, he transformed that company into the telemarketing firm PerfectCall, which was acquired by the Teleperformance Group in 2000.

Van Liemt remained on board and has since played a central role in the growth of Teleperformance, particularly in the Netherlands, Belgium, and Suriname. Important milestones were the merger with the Tilburg branch of Teleperformance in 2005 and the acquisition of Twenty4Help in 2008. He also played a role in the integration of the Surinamese Alembo, which became part of TP as a result of the acquisition of Majorel. Additionally, from 2022 to 2024, Van Liemt served as chairman of the employers' association WFC, which negotiates the collective labor agreement for facility contact centers with the unions. He was also closely involved in the establishment of the Association of Contact Centers Suriname (VCCS).

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Human Resources, New function Teleperformance