The DDMA has expanded the Telemarketing Commission with three members. Simone Mercx joins on behalf of Doctors Without Borders Netherlands and brings fundraising experience to make telemarketing smarter, more humane and more effective. Daniel Blacks is Client Team Manager at facility contact center 2Contact and bridges the gap between data, technology, and customer experience for marketing that works and is accurate. Arjen van Eeuwen comes from the DMCC Group and brings over 15 years of experience in compliance and customer contact. She will focus on sustainable quality assurance. (DDMA)
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