CM.com introduces Halo, an advanced Agentic AI platform that fundamentally changes tasks and business processes. With a team of over 100 professionals, CM.com has been working on Halo for over a year.

 

“Our customers have been conducting tens of millions of conversations on our platforms for twenty-five years,” says Jeroen van Glabbeek, CEO of CM.com. “Thanks to our deep knowledge of technology, our experience with large amounts of data and the strength of our team, we are now able to launch this Agentic AI Platform. With Halo, we are setting a new standard for business automation.”

With the launch of Halo, CM.com is ushering in the 'AI Agent era', where AI not only responds to questions, but proactively provides solutions. This new generation of AI can independently perform complex tasks that normally take a lot of time and resources.

Companies such as AS Watson and DELTA Fiber have already implemented Halo and are enthusiastic about the possibilities of the platform. It offers a faster and more personalized service with smart solutions for customers and employees.

With Halo, CM.com adds Agentic AI to its communication, marketing and payment platforms. The applications of CM.com's Agentic AI Platform are endless. Jeroen van Glabbeek underlines this: "With Halo, we can support companies and institutions in optimizing all business processes. In addition to customer contact, accounts receivable management, HR tasks and legal support, our platform can even provide programming work to optimize business processes."

In recent years, organizations have gained experience with AI assistants that are mainly demand-driven. The Agentic AI Platform Halo goes a step further and offers proactive support that enables organizations to be ready for the future. CM.com offers guidance during implementation, so that companies can optimally benefit from the advantages of Halo. (CM.com)

Technology