CM.com achieves record results in 2024 thanks to AI integration and restructuring

CM.com achieves record results in 2024 thanks to AI integration and restructuring

by Erik Bouwer
March 14 2025

cm.comCM.com delivered good financial performance in 2024, with a normalized EBITDA of 18,1 million euros, a significant increase compared to the loss of 0,9 million euros in 2023. The company announced its annual figures yesterday.

 

Gross profit reached a record high of EUR 83,1 million, up 6% year-on-year, while turnover increased 3% to EUR 274,2 million.

These positive results are partly due to the strategic restructuring of CM.com into four business units: CONNECT, ENGAGE, PAY and LIVE. This restructuring, combined with the integration of generative AI in the service offering, has led to improved efficiency and customer satisfaction. (CM.com)

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