WFM and WEM specialist Calabrio has announced that its AI management has been certified according to ISO 42001:2023, a global standard for artificial intelligence management.
Calabrio's ISO 42001:2023 certification demonstrates that AI governance is structured and responsible. "Trust is the foundation of responsible AI," says Dave Rhodes, CEO of Calabrio. "This certification demonstrates our commitment to integrity, accountability, and transparency. These values drive innovation and customer trust as organizations embrace AI to improve customer and employee experiences."
The standard sets requirements for organizations to responsibly design, validate, implement, and monitor AI systems, including risk management, human oversight, data management, transparency, and continuous monitoring and improvement. Certification according to ISO 42001 provides independent assurance that an organization's AI governance practices meet internationally recognized requirements.
The ISO certification for AI management provides customers with a clear, independent guarantee that AI governance and compliance are managed responsibly and effectively. With the ISO 42001:2023 certification, the company aims to position as an early adopter shaping global best practices for responsible AI governance.
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