September 29 2026by Erik Bouwer Dennis Baetens (ATM Group): “In nine out of ten applications, it is AI-first”
September 1 2026by Erik Bouwer Agentic commerce: letting your personal assistant do the grocery shopping (and pay)
4 August 2026by Erik Bouwer Nine outsourced contact centers worldwide opted for B Corp certification.
July 28, 2026by Erik Bouwer Endre Davids (Seamly) on voicebots: Latency is a CX variable, not a technical detail.
